Ordering a parrot from Parrot Haven is a smooth and supportive experience. Below is a detailed, step-by-step guide in chronological order, designed to help you understand our process from enquiry to delivery.

Step 1: Browse Available Birds

Start by visiting our Shop page, where you’ll find a variety of exotic parrots including Macaws, Amazons, African Greys, Cockatoos, Eclectus, Conures, and more. Each listing includes photos, descriptions, and details to help guide your decision.

Step 2: Contact Us

Once you find a parrot you’re interested in, reach out to confirm availability and ask any questions. You can contact us via:

WhatsApp: +44 7878 762745

Email: info@parrothaven.co.uk

Enquiry Form: Available on our website

We’ll help determine if the chosen parrot suits your home and lifestyle.

Step 3: Compatibility & Reservation

We may conduct a quick compatibility check via consultation or questionnaire. Once approved, you can reserve your parrot with a 20% non-refundable deposit via PayPal Friends & Family. Payments sent using PayPal’s “Goods and Services” option will be refunded minus applicable fees.

Step 4: Order Confirmation & Full Payment
After the reservation:

We’ll confirm your order and provide payment details

You’ll verify your delivery address and receive an estimated timeline

The remaining balance must be paid 24–72 hours before delivery, or at pick-up (if paying cash)

Step 5: Final Health Check & Documentation
Before delivery or collection, we:

Conduct a final avian vet check-up

Prepare your bird’s paperwork including:

Health and vaccination records

DNA sexing certificate (if applicable)

Care guide and ownership certificate

We also offer a recommended parrot cage for £300, ideal for first-time owners.

Step 6: Travel Arrangements
If you opt for delivery, we’ll:

Book a professional UK-wide pet courier

Prepare a secure travel crate with food and water

Confirm delivery cost (starting at £100)

Step 7: Delivery Day
On the scheduled day:

We conduct a final health check in the morning

You’ll receive confirmation and an estimated arrival time

Courier tracking may be shared during transit for updates

🏡 Step 8: Arrival & Handover
Your bird will be:

Delivered directly to your home,

You’ll receive all health paperwork and support resources with your parrot.

🐥 Step 9: Settling In

Once home, place your bird in its cage and give it time to adjust. Offer water, a healthy food mix (pellets, fruit, veg), and a quiet space. Avoid overstimulation during the first 24–48 hours.

Still have questions? Our team is here to help you every step of the way.

Your journey to exotic bird ownership starts with trust, care, and ParrotHaven.co.uk.